Privacy Policy

Last updated: 14 September 2026

Qalunivo Financial Services ("we", "us", "our"), with offices at 3 Fredman Drive, Sandton, Johannesburg, 2196, respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

1. What we collect

• Contact details you give us (name, email address, phone number);
• Information about the financial services you enquire about;
• Identification and financial documentation where a service requires it (e.g. FICA verification);
• Technical data such as browser type and pages visited, for site improvement.

2. How we use it

• To respond to your enquiries and provide the services you request;
• To prepare advice, applications or quotations on your behalf;
• To comply with legal and regulatory obligations (FICA, POPIA, tax and financial-sector laws);
• To keep you informed about our services, where you have consented.

3. Sharing

We only share your information with banks, insurers, investment houses or regulators where it is necessary to deliver the service you asked for, or where the law requires it. We never sell your personal information.

4. Security & retention

We apply appropriate technical and organisational safeguards against loss, misuse and unauthorised access. Personal information is retained only as long as needed for the purpose collected or as required by law.

5. Your rights

Under POPIA you may request access to, correction of, or deletion of your personal information, and you may object to certain processing. To exercise these rights, contact us at info@qalunivofin.com or visit our office in Sandton.

6. Information Officer

Our Information Officer can be reached at info@qalunivofin.com or +27 68 993 3472, or by writing to us at 3 Fredman Drive, Sandton, Johannesburg, 2196.